The Need
Founded in 1954, Lyric Opera of Chicago is a world renowned opera company. The company boasts the 2nd largest opera auditorium in the country with more than 3,500 seats and 31,000 subscribers. Lyric Opera of Chicago’s web site is a combination of Ektron CMS400.NET for content management and custom programming for donations, subscriptions, ticketing, and sales amongst other functions driven by Tessitura Software. While Lyric Opera of Chicago was pleased with their web site design and overall functionality, they needed a web development partner who could provide for bug fixes and enhancements for their site with scheduled releases. Without the ability to make important fixes, Lyric Opera of Chicago often had to spend time with customers and members on the phone processing or helping to facilitate a ticket purchase or other transaction that was possible online.
The Solution
After extensive discussions and review, Lyric Opera of Chicago decided to look at alternate web development firms to support their web site. Lyric needed a partner who understood Ektron CMS400.NET and had the significant programming expertise to extend the Tessitura Software through the API. Adage’s experience with Ektron coupled with our programming expertise and integration experience made us a perfect fit for Lyric Opera of Chicago.
Within two months, the Adage team adopted code for the entire web site, implemented 30+ bugs/enhancements, and promoted the new, enhanced code to production at our hosting facility.