The Solution
NES teamed with Adage Technologies to create a new site design, represent NES' rental product catalog online, enable content management by NES marketing staff, and provide seamless access to NES' proprietary rental system data for client access. Adage worked with NES stakeholders to find a design consistent with NES' national identity. Next, using the Microsoft's Commerce Server 2000 framework, Adage imported NES' catalog of rental products providing NES clients the ability to browse rental products. Upon finding a a product to rent, a customer can now initiate a request for more information about that specific product. Future releases will allow NES clients the ability to search and rent product based on their location. Finally, Adage completed a system for allowing customers direct access to their accounts receivable, rental reports, and service history via their customer login.
An administrative section of the web site now allows NES staff to update images and descriptions of the rental product catalog and manage information and account access requests. Also, content management features make changing text, press releases, and news articles immediate for NES.
|