UX/UI Design and Custom Integrations Result in a Personalized Experience with Enhanced Search Functionality

The American Academy of Pediatric Dentistry (AAPD) is the recognized authority on children’s oral health. Its 10,000 members provide primary care and comprehensive dental specialty treatments for infants, children, adolescents, and individuals with special health care needs.

AAPD’s website was outdated, the design did not reflect the brand, and the navigation was clunky and not at all intuitive. Overall, it lacks a clear path for site visitors to follow. The AAPD’s goal was to make it easy for people to contact them and buy services and products.
Decrease in Page Download Time
80
Increased Pages Per Session
10

Strategy

The project began with an Adage Align engagement. Adage Align is a personalized combination of a discovery workshop with various stakeholders, a technology audit, and member research in the form of focus groups, surveys, and interviews.

The result is a comprehensive assessment of goals, definitions of success, and the revelation of what’s most important to members. Deliverables include developed personas, user journeys, a project roadmap and others depending on client needs.

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Strategy Services

Updated UX/UI Design

Clickable prototypes of a new user interface design were built by Adage from the information divulged during the discover process/align engagement. The UI designs addressed stakeholder, member, and non-member requests. The new navigation is intuitive, content is easy to find, and the design is updated, fresh, and supports the AAPD’s branding guidelines.
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Custom Integrations & Personalization

The Adage development team built the new site with Episerver Digital Experience Cloud (DXC) CMS which easily integrated with AAPD’s association management system, ACGI. The integration allowed AAPD staff to take advantage of Epi’s personalization feature so that they could personalize content to users based on member information.
Episerver DXC is also very easy to use, which allows the small marketing team at AAPD to update content without help from developers

Enhanced Search Functionality

As part of the DXC package, AAPD used Epi Find to create a faceted search on the site with filtering for easy content findability, which had previously been a major member pain point.
Adage also developed a “Find-a-Pediatric Dentist” tool using Epi Find that enables users to quickly search for a pediatric dentist by zip code and mile radius.
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Serve your members and future members.

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