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Strategy

Empathy for real people is the basis for inspiration, ideation, and insight.

In everything we do, we believe that a people-first approach leads to the most transformative outcomes. We start with research to understand the people and the nature of the challenge. We then synthesize our findings to identify insights and opportunities. The resulting organizing idea serves as a guiding light for forming new behavior-changing experiences.

See our Strategic Capabilities
Activities
  • User Research
  • Discovery Workshops
  • Technical Discovery
  • Strategy Workshops
Outputs
  • Digital Transformation Strategy
  • Content Strategy
  • User Journeys
  • Strategic Prioritization & Roadmapping
Design

Iterative, agile process means we design, prototype, usability test, and validate our products.

Multidisciplinary teams of strategists, designers, and developers collaborate on concepts and challenge ideas. We build and test prototypes with end users and stakeholders, while learning from each iteration.

See our Design Capabilities
Activities
  • Interactive Prototyping
  • User Experience Design (UX)
  • User Interface Design (UI)
  • Usability Testing
  • Data & Analytics
Outputs
  • Vision Formation
  • Technical Planning
  • Product Roadmap
  • Platform Design
  • Product Design
  • Experience Design
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Technology

We develop websites with one goal in mind: to exceed expectations.

The platforms we build operate at peak performance and our team is dedicated to the seamless integration of your site’s existing systems. As we prepare for launch our teams test with customers, refine, and optimize performance.

See our Development Capabilities
Activities
  • Complex Ecommerce (Membership, Subscriptions, Events, Product Catalogs, Inventory)
  • Integrations (ERP, CRM, PIM, AMS, Tessitura)
  • Front & Back-End Development
  • CMS Development in Episerver & Umbraco
  • Managed Services /Hosting
Outputs
  • Launch Ready Marketable Product
  • Data Analytics Platform Setup
  • Personalisation Plan
  • Optimization Plan
  • Load Testing
  • Performance Scaling
Marketing

Persona based, journey centered, data driven.

Great platforms are built on keen understanding of audiences and personas. Behavior changing marketing leverages user journeys as the basis for a systematic, targeted, and data driven marketing automation.

See our Marketing Capabilities
Activities
  • Audience Research
  • Customer Journey Discovery
  • Content Development
  • Marketing Automation Strategy
  • Customer Data Integration
  • SEO/PPC Strategy
Outputs
  • SEO/PPC Guidelines
  • New Audience Development
  • Discover your best customers
  • Progressive Customer Profiling
  • Campaign Execution
  • List Optimization
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